The service of Facilities Management (FM) is not a “stand alone”
service offered by CSC but is provided as part of our overall services
to the housing sector under our “lease to own” form of development.
FM is the last component of a fully integrated program and is intended
to ensure that the assets are maintained and value added until the units
FM services begin during the planning and design phase of the program.
Issues that can effect the cost and value of the program including landscaping,
security, waste water, and home maintenance are evaluated considering
life cycle costs, program objectives, aesthetics, and market capability
to perform the maintenance. Each of these issues are evaluated independently
and as an overall program to develop the appropriate balance to be utilized
in the program.
During the construction phase FM activity includes the review of construction
warranty terms and conditions to ensure that materials and services will
be sufficient to meet the requirements of the program. FM also works closely
with the CSC Procurement group to provide Inspection of materials to be
used including visiting fabrication plants to ensure quality and schedules
are being met as contracted.
CSC provides core team management services after the project construction
is completed and the facilities are ready for operation. Using the latest
in technology and management tools CSC provides the “call center”,
contracts with 3rd party service and maintenance providers managing their
performance with criteria for real-time evaluation of services. Maintenance
services are provided for entire residential developments including waste
water facilities, landscaping, security, home repair, and common area